Venus End User License Agreement
Last Updated: April 21, 2025
PLEASE READ CAREFULLY BEFORE USING THE APP.
By downloading, installing, or using the Venus mobile application (the “App”), you (“you” or “User”) agree to be bound by (a) this End‑User License Agreement (“EULA”) and (b) the Venus Privacy Policy referenced in §6. If you do not agree, do not install or use the App.
Subject to your ongoing compliance with this EULA, Venus, Inc. (“Company,” “we,” “us,” “our”) grants you a limited, non‑exclusive, non‑transferable, revocable license to install and use one copy of the App on each device that you own or control for your personal, non‑commercial skincare‑related purposes.
License Restrictions
You agree not to:
Copy, modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the App except as expressly permitted by law.
Sell, rent, lease, sublicense, distribute, or otherwise transfer the App or any content therein to any third party.
Use the App for any medical‑diagnostic, therapeutic, or commercial service bureau purpose.
Interact with or harvest data from other users or clinics through the App (no such functionality currently exists).
Circumvent, disable, or interfere with security‑related features of the App.
Ownership
The App and all content, trademarks, logos, algorithms, and other intellectual property are owned by or licensed to us and are protected under applicable copyright, trademark, and other laws. We reserve all rights not expressly granted.
User Content
You retain ownership of photographs and data you upload (“User Content”). By uploading User Content, you grant us a non‑exclusive, worldwide, royalty‑free license to use, store, process, and display that content solely to provide and improve the App as described in the Privacy Policy.
Privacy & Data
Our collection, use, and sharing of your information are governed by the Venus Privacy Policy (Last Updated April 3 2025), which is incorporated by reference.
Key points for this EULA:
No user health data is shared with clinics or other third parties beyond the service providers listed in the Privacy Policy.
Facial images remain on secure cloud storage unless you delete your account.
AI‑Generated Information & Informational Use Only
The App uses artificial‑intelligence models and third‑party large‑language models to generate “Venus Scores,” skincare recommendations, and educational content (collectively “AI Output”).
AI Output is provided for general informational and cosmetic purposes only and may be inaccurate or incomplete. You understand and agree that:
The App does not provide medical diagnosis, treatment, or professional healthcare advice.
Always consult a licensed dermatologist or other qualified healthcare provider before acting on any recommendations.
No Medical or Regulatory Approval
The App is not regulated medical software and is not intended to diagnose, cure, mitigate, treat, or prevent disease. Use is entirely at your own risk (see Disclaimers in §11).
Updates, Changes & Beta Features
We may deploy patches, bug fixes, or new versions (“Updates”) that modify or remove features. You consent to automatic Updates and acknowledge that continued use of the App constitutes acceptance of the updated EULA unless a separate agreement is presented.
Subscriptions & In‑App Purchases
If you purchase a Pro Mode subscription or other digital goods:
All sales are final unless required otherwise by local law or the relevant app‑store policy.
Apple App Store / Google Play are the merchant of record; billing terms are governed by their respective terms.
Access to subscription features terminates at the end of the paid period unless renewed.
Disclaimers of Warranty
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON‑INFRINGEMENT, AND THAT THE APP WILL MEET YOUR REQUIREMENTS OR BE ERROR‑FREE.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REVENUE, ARISING FROM OR RELATED TO YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total cumulative liability will not exceed the greater of (a) USD $50 or (b) the amount you paid for the App in the preceding 12 months.
Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your (i) breach of this EULA, (ii) User Content, or (iii) misuse of the App.
Termination
We may terminate or suspend this EULA (and your license) at any time if you violate its terms. Upon termination you must cease all use, delete all copies, and (if requested) certify destruction of the App.
Governing Law & Dispute Resolution
Unless prohibited by local law, this EULA is governed by the laws of the State of California, USA, without regard to conflict‑of‑law rules.
Any dispute shall be resolved exclusively by binding arbitration in San Francisco County under the JAMS Streamlined Rules, except that either party may seek injunctive relief in any court of competent jurisdiction.
Export & Sanctions Compliance
You agree not to use or export the App in violation of U.S. export laws or applicable sanctions programs.
Apple‑Specific Terms (Third‑Party Beneficiary)
If you access the App on an Apple device:
Apple is not a party to this EULA.
Apple has no obligation to furnish maintenance or support.
In the event of any failure to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any); to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever.
Apple and its subsidiaries are third‑party beneficiaries of this EULA and may enforce it against you.
Severability & Waiver
If any provision is found unenforceable, the remainder shall remain in effect. Our failure to enforce any right is not a waiver of future enforcement.
Entire Agreement
This EULA, together with the Privacy Policy and any additional terms you accept within the App, constitutes the entire agreement between you and us regarding the App and supersedes all prior agreements.
Contact
Questions about this EULA?
Email: admin@venus‑care.com
Subject Line: EULA Inquiry
By tapping “Accept,” installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this EULA.